866-279-5692 Toll-free 613-212-5050
Serving the IT needs of associations, not-for-profits and small-to-medium businesses for so many years, our Managed IT Plans have evolved to help our clients at the minimum cost possible, while supplying the maximum quality.
What sets us apart from other providers?
The answer is simple: Our unique plan and Quality of services supplied. You don’t pay for support that you are not getting. Our support plan is designed to minimize cost for an organization with standard IT management operations including cyber security, server, network connectivity and desktop helpdesk management.Remote Management
24/7 support, 5 minute response time
Desktop computer support
MS 365 support
WIFI connectivity
Proactive monitoring and management
Cyber Security Services
Office 365 security
Penetration testing
Secure home – office connectivity
Firewall Services
Anti Malware management
“Your business requirements are unique. Koza offers a custom-fit solution for your IT needs.”
Desktop Support & Help Desk Services
- Work anywhere – remote connectivity setup, support
- Secure access to your data and applications
- Server farm 24/7 monitoring, maintenance and support – virtual or physical, proactive server management
- Desktop/laptop computers
- Software installations, patching
- Anti-virus, anti-spam, anti-malware setup
- MS Office applications, including email, setup, support
- IT network and connectivity
- Helpdesk – remote and onsite support for emergencies
- Documents and applications backup and storage – on- or off-premises
- Recommendations and advice on equipment, purchasing, hardware recycling
- Proactive IT asset management
- Conferences/symposia support
- Facilitate other IT equipment and applications
- Printers, audio-visual systems
- Small-office accounting software support, e.g., QuickBooks, Sage
- Network Planning, Design, & Implementation
- Wireless Networking
- Office Server Implementations and Migration
- VOIP Services
Detect potential problems before they occur
To reduce downtime, we anticipate problems before they occur by performing proactive network monitoring and monitoring, regular on-site and off-site data backup and security, the latest anti-malware and anti-malware applications. -spam and automatic updates and patches of applications.
Improve system performance to increase productivity and reduce operating costs
We are also able to improve the reliability of your system by ensuring that it is always well maintained. We work behind the scenes to keep your IT environment running smoothly.
Cybersecurity – will help protect your business
We perform assessments to determine where your greatest weaknesses are, and recommend solutions that are appropriate for your infrastructure.
Minimize delays due to unforeseen technological problems
We can ensure that your server is backed up regularly and that your entire system is well maintained.
Employee change – focus on work and not on IT issues
We also adapt quickly to employee changes. We can easily configure e-mail, server access and other IT support services for new employees. As your organization grows, we can set up new workstations or replace old ones. If someone leaves your organization, we can secure their data and ensure that their release goes smoothly.