Our Managed IT Plans provide comprehensive Ottawa IT Services Proactive IT Support, tailored to the needs of small to medium-sized businesses, non-profits, healthcare providers, and associations. 

We offer Personalized IT Solutions. Our Managed IT Services, Support Packages are designed to help businesses achieve their goals, maximize success, and enhance operational efficiency—all while keeping operational costs minimal. Our unique support plans ensures you only pay for the services you receive, tailored to your specific needs, including cyber security, server management, network connectivity, and desktop support.

Our unique support plans ensures you only pay for the services you receive, tailored to your specific needs, including cyber security, server management, network connectivity, and desktop support.

What sets us apart from other providers?

The answer is simple: Our unique plan and Quality of services supplied. You don’t pay for support that you are not getting.

Our support plan is designed to minimize cost for an organization with standard IT management operations including cyber security, server, network connectivity and desktop helpdesk management.

Support Services

Cost Savings

Outsourcing IT needs to Koza saves costs associated with in-house IT teams, including salaries, benefits, and training expenses.

Cyber security services Enhanced Cybersecurity

We implement robust security measures, conduct regular security assessments, and provide employee training to protect your sensitive data.

Help desk support Proactive IT Support

Avoid recruiting your own IT support. Our 24/7 monitoring and remote management minimize downtime and improve productivity. We anticipate problems before they occur by performing proactive network monitoring and monitoring, regular on-site and off-site data backup and security, the latest anti-malware and anti-malware applications. -spam and automatic updates and patches of applications. 

Help desk support Strategic IT Planning

We act as your strategic partner, aligning your IT infrastructure with long-term business goals and providing industry insights. 

Services d'assistanceMinimize delays

We can ensure that your server is backed up regularly and that your entire system is well maintained.

Support Services

Employee change

We also adapt quickly to employee changes. We can easily configure e-mail, server access and other IT support services for new employees. As your organization grows, we can set up new workstations or replace old ones. If someone leaves your organization, we can secure their data and ensure that their release goes smoothly. 

Remote Management

24/7 support, 5 minute response time
Desktop computer support
MS 365 support
WIFI connectivity
Proactive monitoring and management

Cyber Security Services

Office 365 security
Penetration testing
Secure home – office connectivity
Firewall Services
Anti Malware management

Your business requirements are unique. Koza offers a custom-fit solution for your Managed IT Service needs.

Desktop Support & Help Desk Services

  • Work anywhere – remote connectivity setup, support
    • Secure access to your data and applications
    • Server farm 24/7 monitoring, maintenance and support – virtual or physical, proactive server management
  • Desktop/laptop computers
    • Software installations, patching
    • Anti-virus, anti-spam, anti-malware setup
    • MS Office applications, including email, setup, support
    • IT network and connectivity
  • Helpdesk – remote and onsite support for emergencies
  • Documents and applications backup and storage – on- or off-premises
  • Recommendations and advice on equipment, purchasing, hardware recycling
  • Proactive IT asset management
  • Conferences/symposia support
  • Facilitate other IT equipment and applications
  • Printers, audio-visual systems
  • Small-office accounting software support, e.g., QuickBooks, Sage
  • Network Planning, Design, & Implementation
  • Wireless Networking
  • Office Server Implementations and Migration
  • VOIP Services

Open Hours

7.30am–19.30pm

Ottawa, Perth, Arnprior, Cornwall, Kingston, Pembroke, Prescott, Brockville, Smith Falls, Carleton Place, Kanata, Orleans, Stittsville, Carp, Hawkesbury, Clarence-Rockland, Casselman

Give Us a Call

866-279-5692 toll-free
613-212-5050