866-279-5692 Toll-free 613-212-5050
IT Services for research services
Welcome to Koza — the trusted IT partner for research institutions, academic labs, and data-driven organizations across Ottawa and Eastern Ontario. Whether you’re a small research team or a multi-departmental organization, we provide responsive, research-focused IT solutions designed to match the pace and precision of your work.
In the fast-evolving world of research, where data security, system reliability, and performance optimization are mission-critical, Koza empowers you with tailored, proactive, and expert-led support. From managing sensitive datasets to ensuring uptime for analysis tools and platforms, we help you focus on innovation while we manage your infrastructure.
Why Choose Koza IT Services for Your Research Institution?
Founded with Purpose, Engineered for Precision
Koza began in 2005 as a solo consultancy, and we still remember the pressure of limited budgets and high expectations. Our services have since evolved to meet the intense operational demands of modern research environments, with fast support, deep expertise, and research-specific service models.
Top 3 Reasons Research Organizations Choose Koza
Expert Team with Research Insight
Our support team includes:
Computer and electronics engineers,
Designers with academic experience,
Cybersecurity professionals with diplomas tailored to digital data protection,
—ensuring highly informed, efficient, and appropriate IT support for your scientific workflows.
Built-In Cybersecurity
All plans include:
Penetration testing
Vulnerability assessments
Email security and spam filters
…to protect sensitive research data and maintain institutional integrity.
High-Performance Support for Analytical Work
Whether it’s configuring HPC clusters, optimizing performance for SPSS or MATLAB, or supporting cloud-based machine learning workflows, we make sure your digital tools run at peak performance
Immediate Availability & SWAT-Level Response
When a critical function like your research server, data pipeline, or collaboration tool goes down, every minute counts. That’s why Koza implements a SWAT protocol—even the CEO steps in when needed to ensure rapid recovery and minimal disruption to active research.
Full-Spectrum Research IT Services
We go beyond traditional IT support. Whether you’re:
Choosing lab-grade workstations,
Designing secure access for remote researchers,
Applying for grant-funded infrastructure,
Or deciding how to structure digital assets for compliance and long-term storage,Our answer is YES—we assist with it all. From consulting and project management to cybersecurity and system integration, our support is built around the unique demands of research environments.
Flexible Pricing & No Long-Term Contracts
We know research budgets can fluctuate with grant cycles and institutional changes. Our IT services are offered month-to-month with no cancellation fees, helping you stay agile. Prefer longer commitments? We offer discounted annual contracts, and never bill for unused months.
Koza Managed IT Services for Research: Key Highlights
5-Minute Response Time
Koza’s locally-based team responds to support calls and emails within 5 minutes—no outsourced communication, no delays.
Transparent, Grant-Friendly Billing
All device purchases and licensing are handled with open-margin pricing. You’ll always know what you’re paying and why—ideal for compliance with research grant audits.
Expert Team with Research Insight
Our support team includes:
Computer and electronics engineers,
Designers with academic experience,
Cybersecurity professionals with diplomas tailored to digital data protection,
—ensuring highly informed, efficient, and appropriate IT support for your scientific workflows.
Built-In Cybersecurity
All plans include:
Penetration testing
Vulnerability assessments
Email security and spam filters
…to protect sensitive research data and maintain institutional integrity.
High-Performance Support for Analytical Work
Whether it’s configuring HPC clusters, optimizing performance for SPSS or MATLAB, or supporting cloud-based machine learning workflows, we make sure your digital tools run at peak performance.
Cost-Effective, Comprehensive Solutions for Research
- Consistent Support with No Ticket Transfers
The person who answers your call starts working on the issue immediately, ensuring context is retained and resolution is fast—no ticket handoffs, no wasted time. Fractional CIO Services
Access cost-effective strategic guidance from Ken A. Hoca, our founder and CIO, with 28+ years of experience in computer and electronics engineering—included at a discounted rate in our managed service packages.Monthly Strategy Meetings
We meet with your lab or department heads monthly to discuss upcoming projects, address concerns, and proactively improve your tech environment.Full-Scope IT Solutions
Whether it’s workstation procurement, secure cloud deployment, database architecture, or lab management software—you call us with a problem or goal, and we deliver the solution.
Partner with Koza—Empowering Discovery Through Technology
Your research deserves uninterrupted momentum. Koza is here to ensure that technology never becomes a barrier. With our responsive service model, security-first mindset, and research-driven approach, we help you focus on breakthroughs—not bandwidth.
