866-279-5692 Toll-free 613-212-5050
IT Services And Consulting For The Manufacturing
Welcome to Koza—your specialized IT partner for the manufacturing world. Whether you operate a small fabrication shop or a multi-site production facility, Koza provides fast, reliable, and cost-effective IT solutions built to meet the complex and evolving demands of the manufacturing industry across Ottawa and Eastern Ontario.
In today’s era of smart factories, automation, and Industry 4.0, your IT infrastructure isn’t just a support function—it’s a core component of operational excellence. That’s why we offer end-to-end IT services that reduce downtime, improve system efficiency, and integrate seamlessly with your production processes.
Why Choose Koza as Your Manufacturing IT Partner?
With nearly two decades of experience supporting diverse industries, we’ve learned that manufacturers need more than generic IT help—they need a partner who understands floor operations, machine integration, real-time data needs, and compliance.
Here’s why our clients in the manufacturing sector trust Koza:
Fast Response for High-Impact Downtime
Every minute of system failure in manufacturing means lost productivity and revenue. Koza is structured for immediate response, including a SWAT protocol that ensures urgent IT disruptions—whether it’s a production server, MES software, or inventory system—are resolved with top priority. Even our senior engineers and leadership step in when critical systems are down.
All-in-One Manufacturing IT Services
You don’t just need tech support—you need a team that understands:
ERP/MRP system integration
Automated inventory and barcode systems
IoT device management and machine interfaces
Secure remote access for plant managers and engineers
IT/OT convergence
We offer complete managed IT services, custom consulting, cybersecurity, infrastructure planning, reporting solutions, and vendor coordination—so you can focus on production while we handle the tech.
Flexible Contracts for Industrial Agility
We know that manufacturing cycles fluctuate. That’s why our managed IT plans are month-to-month with no cancellation fees—giving you flexibility and peace of mind. We also offer discounted long-term options for added savings.
Core Features of Koza’s IT Services for Manufacturing:
5-Minute Local Response
All issues are handled within minutes by our Ottawa-based engineers, ensuring minimal disruption to your operations.
Built-In Cybersecurity for Industrial Systems
Your production data, IP, and machinery interfaces are constantly at risk. Our plans include:
Network segmentation support.
Firewall hardening.
Penetration testing.
Email threat protection.
Industrial-grade endpoint security.
Engineers with Industry Experience
Our team includes professionals with backgrounds in engineering and electronics who understand plant environments—from the floor to the executive suite.
On-Site and Remote Support
We provide both remote troubleshooting and on-site services to ensure your plant operations stay smooth—even when network issues, server errors, or hardware problems arise.
Non-Stop Production Support – No Ticket Transfer Delays
Unlike traditional IT providers, we don’t pass your case from technician to technician. The first responder owns the issue until it’s resolved. If collaboration is needed, our team works in real-time from our Kanata office, walking across desks—not across continents.
Smart Infrastructure & Data Solutions
We support your automation, analytics, and optimization goals with:
Database and reporting tools
Custom dashboards
Cloud integration
ERP system enhancements
Fractional CIO Services for Strategic Growth
Need guidance to align technology with production goals? Our senior advisor, Ken A. Hoca (B.Sc. Computer/Electronics Engineer, 28+ years of experience) offers strategic CIO services—included at a discounted rate in our managed IT plans.
Monthly Management Reviews
We meet monthly with your leadership to review system performance, future projects, and opportunities for cost savings and improvement—so your IT evolves with your business.
Your Digital Manufacturing Advantage Starts with Koza
From factory floor systems to cloud-based inventory and cybersecurity, Koza is your single-source IT partner for smart, efficient manufacturing. We understand that uptime equals output—and our mission is to keep your tech running so your production never stops.
Core Features of Koza’s IT Services for Manufacturing
5-Minute Local Response
All issues are handled within minutes by our Ottawa-based engineers, ensuring minimal disruption to your operations.
Built-In Cybersecurity for Industrial Systems
Your production data, IP, and machinery interfaces are constantly at risk. Our plans include:
Network segmentation support.
Firewall hardening.
Penetration testing.
Email threat protection.
Industrial-grade endpoint security.
Engineers with Industry Experience
Our team includes professionals with backgrounds in engineering and electronics who understand plant environments—from the floor to the executive suite.
On-Site and Remote Support
We provide both remote troubleshooting and on-site services to ensure your plant operations stay smooth—even when network issues, server errors, or hardware problems arise.
Non-Stop Production Support – No Ticket Transfer Delays
Unlike traditional IT providers, we don’t pass your case from technician to technician. The first responder owns the issue until it’s resolved. If collaboration is needed, our team works in real-time from our Kanata office, walking across desks—not across continents.
Smart Infrastructure & Data Solutions
We support your automation, analytics, and optimization goals with:
Database and reporting tools
Custom dashboards
Cloud integration
ERP system enhancements
Fractional CIO Services for Strategic Growth
Need guidance to align technology with production goals? Our senior advisor, Ken A. Hoca (B.Sc. Computer/Electronics Engineer, 28+ years of experience) offers strategic CIO services—included at a discounted rate in our managed IT plans.
Monthly Management Reviews
We meet monthly with your leadership to review system performance, future projects, and opportunities for cost savings and improvement—so your IT evolves with your business.
Your Digital Manufacturing Advantage Starts with Koza
From factory floor systems to cloud-based inventory and cybersecurity, Koza is your single-source IT partner for smart, efficient manufacturing. We understand that uptime equals output—and our mission is to keep your tech running so your production never stops.
